Privacy Policy

Effective Date: August 1, 2026

Legacy Rises Enterprise LLC (“Legacy Rises Enterprise,” “Legacy AI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you visit https://legacy-ai-services.netlify.app or use our services.

Information We Collect

When you interact with our website, chat with our assistant, book a consultation, or submit a contact form, we may collect the following types of information:

  • Contact information, such as your name and email address.
  • Mobile phone number, if you choose to provide it, along with your SMS consent preference and the date and time it was given.
  • Message content, such as details you include when contacting us, chatting with our assistant, or requesting a consultation.
  • Booking and scheduling information, when you use our consultation booking link.
  • Basic technical information, such as browser type, device type, approximate location derived from your IP address, referring pages, and general usage data, to help us maintain and improve our website.

We do not knowingly collect personal information from anyone under 18 years of age, and we do not collect sensitive categories of personal information such as government identifiers, financial account numbers, or health information through this website.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide the services you request.
  • Schedule and manage consultations and appointments.
  • Send assessment confirmations, booking links, appointment reminders, service updates, and customer-support follow-ups.
  • Send SMS text messages, including occasional promotional offers, but only to customers who have separately and voluntarily opted in to receive them.
  • Maintain, secure, and improve our website and services.

SMS Opt-In and Mobile Information

We send text messages only to individuals who have voluntarily opted in to receive them. You may opt in by checking the SMS consent box on our website contact form, or by providing express written consent through another channel we offer. We record your consent, including when and how it was given.

If you opt in, we will use your mobile phone number solely to send you messages related to our services, such as assessment confirmations, consultation and appointment confirmations, appointment reminders, requested service information, customer-support follow-ups, and occasional promotional offers.

  • Message frequency varies depending on your interactions with us.
  • Message and data rates may apply, as determined by your mobile carrier.
  • Reply STOP to opt out at any time. We will send one confirmation message and then stop sending you SMS messages unless you opt in again.
  • Reply HELP for help, or email us at info@legacy-rise-enterprises.com.
  • Consent to receive text messages is never a condition of purchasing any service.

SMS opt in information and consent are not shared with third parties or affiliates for marketing purposes. We do not sell or rent your mobile phone number or your SMS consent. We share this information only with the service providers that help us deliver text messages on our behalf, and only to the extent necessary to operate our messaging program.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies, such as local storage and pixels, to keep the site working correctly and to understand how it is used. These include:

  • Essential cookies, which are required for core functionality such as our chat widget and consultation booking tool.
  • Preference storage, which remembers basic choices like an open chat session so your experience stays consistent as you browse.
  • Analytics and performance data, which help us see which pages are visited and how the site performs so we can improve it.

Some of these technologies are set by the third-party tools embedded on our site, including our chat widget and booking provider, which operate under their own privacy policies. You can control or delete cookies through your browser settings, and most browsers also offer a “Do Not Track” signal; because there is no common industry standard for responding to that signal, our website does not currently respond to it. Disabling cookies may prevent the chat widget or booking tool from working properly. We do not use cookies or tracking technologies to sell your personal information or to build advertising profiles across unrelated websites.

How We Share Information

We do not sell your personal information. We share information only with the service providers that operate our website, email, chat, booking, and text messaging tools on our behalf, and only as needed to provide our services. We may also disclose information where required by law or to protect our legal rights.

Data Security and Retention

We take reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse. These measures include:

  • Serving our website over encrypted HTTPS connections, and using encryption in transit when information is submitted to us.
  • Limiting access to personal information to the people who need it to do their work.
  • Protecting accounts and administrative tools with strong authentication.
  • Working with reputable service providers that maintain their own security safeguards.
  • Reviewing our tools and access periodically, and deleting information we no longer need.

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law, including keeping records of SMS consent and opt-out requests for compliance purposes. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding the personal information we hold about you:

  • Access — request confirmation of whether we hold personal information about you and a copy of it.
  • Correction — ask us to correct information that is inaccurate or out of date.
  • Deletion — ask us to delete your personal information, subject to any records we must keep by law.
  • Withdraw SMS consent — reply STOP to any message, or contact us, to stop receiving text messages at any time.
  • Unsubscribe from email — use the unsubscribe option in our emails or contact us directly.
  • Opt out of sale or sharing — we do not sell or share your personal information for cross-context behavioral advertising, so there is nothing to opt out of.
  • Non-discrimination — we will not deny you services or provide a lesser level of service because you exercised any of these rights.

To exercise any of these rights, contact us using the details below. We will respond within the time required by applicable law and may need to verify your identity before acting on your request.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, how we handle your information, or to exercise any of your rights, please contact us at:

Legacy Rises Enterprise LLC
Email: info@legacy-rise-enterprises.com
Website: https://legacy-ai-services.netlify.app

Please also see our Terms of Service for additional information regarding our SMS messaging program.